July 24, 2023
BMW – Enhancing Supply Chain Visibility
Bernard Foster
CEO Midlens
“It’s not about ideas. It’s about making ideas happen.”
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BMW ATLAS
Bayerische Motoren Werke AG, abbreviated as BMW is a German multinational manufacturer of luxury vehicles and motorcycles headquartered in Munich, Germany.
Car models includes Alpina, BMW, BMW I, BMW M, BMW X, Drive Now, Mini & Rolls-Royce .
Services available Worldwide(Germany, Brazil, China, India, Mexico, the Netherlands, South Africa, the United Kingdom, and the United States)
BMW – ATLAS Non backlog(Supply Chain Management)
Challenge
- 1.New requirements/developments in existing process/Enhancements of Supply chain Mngt.
- 2. High volumes of users and monitoring incidents
- 3. Worldwide support imposing cultural/communications difficulties
- 4. Global support 24*7 with limited budget and resources.
Solution
- Engaging business users, process owners and team members from other BMW partners for timely resolution.
- Designed multiple knowledge articles for business users on recurring issues.
- Created User story and implementing changes in production to have a permanent fix.
- Continuous improvement in existing process as part of permanent fix to the issues.
Outcome
- High customer satisfaction as proactively problem detection and providing solution.
- Availability of forecast, material requirement planning and delivery planning on time.
- Advance availability of Supply network planning helped in Supply to end customer.
- Cost reduction due to customized planning process.
Business impact
- Decrease in Supply chain issues resulting into Supply of product to end customer on time.